Terms and Conditions

By ordering graphics and custom art from Hika Umbrella you agree to all these terms.

• All drawings will include a subtle signature that you may not remove.

• I might record the drawing process and post it on social media.

• I have the right to reject any order that I do not feel comfortable drawing for any reason.

• Payment is accepted in USD and can be paid through Venmo, Zelle, Ko-fi, or PayPal. 

• If you decide to use PayPal,  I charge a 3.49% + (fixed fee) $0.49 in taxes due to PayPal’s Merchant Fees. I will send you an invoice asking for the money.

• Commissions can be paid either 100% upfront or split 50% upfront and 50% after sketch approval.

• Don't send me any payment before I have agreed to give you a slot and requested you to send me the payment.

• I will notify you when I have started on your commission and you, therefore, lose the rights to a refund (see Refund/Cancellation Policy further below for more info on refunds)

• While I'm working on your commission I will make reviews with you to make sure I make it just right for you!

• The amount of reviews depends on the complexity of the work.

• During the reviews, you will see work-in-progress and these images will usually include a watermark and be smaller than the finished piece.

• The time it takes to finish your commission varies depending on factors such as health, the complexity of the commissioned piece, and other work or life circumstances.

• If anything comes up that will slow the progress of the initially estimated delivery time I will let you know ASAP.

• Once the piece is finished, you will receive the image in the resolution we agreed upon. Note that there is no physical product.

• A fee will be added if you want something changed on the final drawing - unless, of course, a misunderstanding from my side has been made.

• If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage.

• If your reference is unclear to start with, changes will come at an extra charge

• I, Grace Tun (the artist HikaUmbrella), claim the rights to the produced drawing, not the buyer. Therefore I am allowed to use the copyrighted artwork to:

• Promote myself with it everywhere

• Publish books with it (artbooks, etc.)

• Display it everywhere to my liking (website, social media, etc.)

• Post it wherever I want

• The buyer is allowed to:

• Use the commissioned piece for personal use unless agreed otherwise (you can upload it on all your social media profiles, forums, etc.)

• Print the artwork and claim the character(s) as their own, but not the artwork itself.

• Use the artwork to promote themselves. You are not forced to give me credit when you post it but it is very appreciated.

• Use the artwork on their Youtube channel and in monetized videos as long as the artwork itself is not the main subject for the earnings.

• The following is considered copyright infringement:

• Reproducing/using the copyrighted artwork commercially - means making money off it in any way.

• Claiming the artwork as your own

• Removing my signature from the artwork

• Altering the artwork without my consent

• I reserve the full rights to the image and its use/distribution unless otherwise agreed upon (rights to the image for your own non-personal use may be purchased at any time).

• I will do everything I can to make my customers happy!

• If you have a problem with anything in regards to the commissioned piece please tell me right away so we can find a solution together.

• I am willing to change some of my terms for you if you ask before I start on your commission. If you, for example, do not want me to post your art anywhere, we can discuss this.

• The buyer is not allowed a refund once I start working on the commission.

• If for any reason I am unable to start your commission you will receive a full refund.

• If the buyer breaks any of the points stated above they will lose all the before mentioned rights to the artwork commissioned by me, Grace Tun (the artist), and I will have the right to profit further from the commissioned artwork in any way I see fit. If you have a problem with any of these statements, they may be changed if discussed with me prior to paying your commissioned piece.

• What do you get?

• Drafts/mockups that you must decide which one I should continue with (depending on the complexity of the commission there might be fewer or more drafts)

• Sketch and/or final sketches that you must accept before I continue the work

• Insight and involvement in color plan (depending on the complexity of the commissioned piece)

• Full-resolution file (at 300 DPI) of final drawing and a smaller version for internet upload. Final file formats are usually PNG.